European Office for Customer Service & Support

Yamaha Motor Europe Robotics launched the European office for Customer Service & Support for FA section: a complete support, dedicated to customers in Europe, to provide industrial maintenance, repair and upgrade for deployed applications. The new Customer Service & Support office is based in Germany, at Yamaha Motor Europe headquarters in Neuss.

A full lifecycle support

“We started FA Section to bring Yamaha robot technology to Europe and in a short time have helped many companies in diverse industry sectors transform processes such as materials handling, production assembly, and packaging,” said Mr. Ryosuke Nakamura, General Manager of Yamaha Motor Europe FA Section. “The new service engineering department now augments our solution-engineering capabilities to provide full lifecycle support for our growing customer base.”