Availability of products is guaranteed by the parent company
Thanks to the constant support of its parent company, ATC Italia, the European headquarters of AirTAC International Group has been able to support its customers in a difficult time. Production and shipment of materials have never stopped.
In recent months the European headquarters of AirTAC International Group has constantly had the support of the Taiwanese office, which has never stopped the production and shipment of material.
In this way ATC Italia has continuously supported its customers, even in a period of great difficulty.
Since March, in fact, customers have been able to import the entire range of pneumatic automation components (cylinders, solenoid valves, air handling units and so on) directly from the parent company.
Great attention has been paid to employees, as they have had the opportunity to work from home since before the Legislative Decrees.
High customer service
The experience of the Taiwanese colleagues has been very helpful to structure an appropriate strategy.
The company has thus managed to guarantee a high level of customer service, meeting the needs of all customers, both Italian and foreign.
ATC Italia has also sent free masks to all customers who have submitted a request, in order to give a clear signal of partnership.